Grouped Returns - sent to ERO

When I send grouped returns to the ERO for review, the email he gets doesn't indicate that the returns are part of a group, causing confusion because the grouped returns are viewed in a different spot in SafeSend returns.

Could an indication be added to this email notification that tells the ERO when a return is part of a group?  Or, have the link go to the group, rather than the individual return within the group.



1 comment
  • Official comment

    Hi Marty, thank you for providing this feedback! We have had other requests to update the notifications for grouped returns and are planning to update these in a future release. 

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