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SafeSend Returns - 990 Return Support

990 Returns will be supported for the 2023 tax season moving forward. Earlier tax year 990 returns will not be supported. See our Supported Returns article for a full list of supported returns.   

Please Note:

2023 returns are not ready for upload at this time. Once the system is ready to process 2023 returns, state forms associated with 990 returns will not be recognized right away. We are requesting that users Report a Problem for 990 state forms that are not recognized so we can train the system as quickly as possible. Thank you!

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7 comments
  • Official comment

    Hello Sherry, thank you for reaching out! The Report a Problem feature only needs to be used for state refunds, e-file forms or vouchers that are not correctly recognized by SafeSend. Paper file returns do not need to be reported because we do not recognize data from the paper file forms. 

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  • We are requesting that users Report a Problem for 990 state forms that are not recognized so we can train the system as quickly as possible.

    In Oregon, our state form is Form CT-12 which Oregon Department of Justice requires to be paper filed. We we will use the Paper File feature to upload the filing copy for the client to download/print. With that said, will we still need to "Report a Problem" or is the note above only for states that are able to be electronically filed?

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  • Thank you, Annie-M!

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  • Hi Annie-M -- we have another question: will Form 990-T and 990-PF also be supported?

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  • Hello Sherry, thank you for reaching out again! 990, 990-PF, 990-T and 990-EZ returns will be supported for 2023. 

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  • Thank you!

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  • The system is now ready to process 990 returns!

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