Answered
Add ability to forward Exchange messages from Delegated Mailbox
We use a shared mailbox for files uploaded through the company dropoff link. We have several users that have delegated access to this SSE mailbox. They cannot forward messages from the SSE mailbox because the feature does not exist when viewing a delegated mailbox. Instead, they have to log out and then back in as the shared user, then log back out and in as themselves to perform other functions (Returns processing, etc.) because the shared SafeSend user only has access to Exchange. It would be a great help if we were able to forward from a delegated mailbox.
Comments
Hi Matt,
I can certainly see why this would be beneficial for your firm and many others! I am not positive if this is something on the roadmap, but I am happy to put this feedback into our product team. Thanks!
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