Answered
Notification emails re: clients uploading source docs
Anyone else having this issue. We had it last year too:
I’m receiving duplicate emails stating that a client has updated their source documents almost 12 hours after the initial email. The source documents and organizer were Finished so I know the client couldn’t have gotten back into it without me unlocking it plus I double checked and nothing new has been uploaded.
Comments
Hi Gina,
We are sorry to hear that you are experiencing this issue! I see that a support ticket was already opened and our development team is looking into this. Your support agent will update you once they have found a solution.
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