SafeSend Extensions - Tax Payment Due Date

Dawn Anderson

January 25, 2024 00:34

Hello,

First year using SafeSend Extensions. We ran a test on a client today and noticed an issue with the Due Date on the payment page. The transmittal letter instructs client to pay by April 15, 2024, but on the Pay page, it indicates that the 2023 Extension Tax Payment is due October 16, 2024. This is going to be confusing to our clients. Are we missing a step somewhere?

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1 comment

Official comment

Alyse H.
January 25, 2024 21:32

Hi Dawn,

We ask that you send in any support-related issues to support@safesend.com or you can use the Report a Problem option to send in a ticket. This will ensure that we can thoroughly troubleshoot with you the issue and escalate if needed. Thanks!

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