Answered
Large Tax Returns
Is there a limit on how big of a return SafeSend Returns can handle? I'm asking because we have a few clients that have 51 state returns and SafeSend can't seem to handle it while I'm trying to process the return. It keeps freezing and going blank when I try to click on a page in the Group tab.
Comments
Hi Gina, there is not a page limit that would cause this to happen. There is a total limit of 512 MB, however.
For any support-related issues, we do suggest reaching out to support@safesend.com for a more timely response.
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