Completed
SafeSend Exchange - Retention Period Incorrect When Reply, Reply All, or Forward is Used
Situation: Some firms have reported that when forwarding or replying to messages in SafeSend Exchange, the retention period is changed to the same day rather than the user's default setting.
Status: Our Development team is aware of this issue and they are currently working to resolve it.
Workarounds: Update the retention period before delivering the message.
Reference Number: 171976
Comments
This issue has been resolved for new replies and forwards. Your default retention period settings will apply to these messages moving forward.
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