Document Request Lists "Submit Request" Button

The button "Submit Request" on the client's document request list upload portal is very confusing for clients. They think it's a button to ask us for documents.  Requesting a change "Uploads Complete", "I'm Done", or similar with a tooltip saying "click only when done uploading".  Also would suggest a "Save Progress" or "Close & Complete Later" button for when clients need multiple sessions to complete the document request. 




1 comment
  • Official comment

    Thank you for the feedback! I have submitted this to our product team for consideration. I agree that it would be helpful to have some more clickable options for clients who would like to upload more documents at a later time. While they can close out and re open the link later on, this is not clear.


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