Planned
TicTie Calculate Version 6 - File Storage Program Conflicts
Situation: Some users have reported encountering errors when attempting to edit or save documents when using a storage program like GoFileRoom or TS Accounting CS/Workpapers CS.
Reference Numbers: 241299 and 235708
Status: Our Development team is investigating these reports.
Comments
We have decided to just stop TTC all together until next year when we have time to figure it out, but as soon as we open UltraTax, there is a plug in error that pops up then completely disables Adobe which we are then forced to reboot our entire computer- our IT tried figuring it out for weeks until we just had to give up due to time constraints. This didn't start happening for us until we installed TTC and it only happened to the users who had TTC, our owner did not install TTC yet and never had those issues.
I installed TTC plugin for the first time this week. I saved it to my desktop to play around with it. When I was ready to delete it, it said it was still running. Since it was a test I just let it go and then the next day I was able to delete it from my desktop. I'm thinking I ran into the same issue. Since I am the only one in my office who has installed TTC, I didn't think anything of it and was not too concerned about it, but would definitely want to make sure this is fixed before I have our other employees install it and work on it. I will recreate this issue and contact support so they know it isn't just you! :)
Post is closed for comments.