Notification if a Return was already delivered

We have issues every year with not recalling returns if they have to be redone after the initial delivery. It would be great if the system would prevent us to upload a new return if that return had already been delivered.

I would think that somehow it could recognize some unique identifier in the naming convention and give us pop message that  wouldn't allow us to upload another return. 

Not allowing us to upload a return would stop us in our tracks and we would know that we have to recall the return first eliminating duplication and confusion to the clients who receive 2 different links. 





1 comment
  • Official comment

    Hi Sarah, 

    Shortly after your post we released this feature into production. You will see the below on screen warning when we recognize that a newly uploaded return has already been delivered in the system. 

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