Answered
CPACharge-surcharge
Can the CPACharge integration be made to include the surcharge fee if the client wants to use their credit card?
Comments
Hello!
We have passed this along to the relevant teams working with CPACharge. Any adjustments made to the integration will be announced in our Product Release Notes channel as well as our update notes that appear after login!
Does it not charge them the fee??
to my understanding, no the surcharge is not added to the client fee
I looked into this when it was first available and it does not add the surcharge even though I have it set up on my CPACharge account. Not sure why they won't set this up, but it's frustrating!
Yes, this is extremely frustrating. SafeSend doesn't have the capability to populate an invoice or create one like TaxDome, and so we are printing and then uploading the invoice as an extra step, only to find out that their "Integration" with CPA Charge doesn't include the surcharge, which is one of the advantages of using CPA Charge as a merchant. Please add this asap.
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