Answered
K1 notification turn off option
Is there a way to turn these notifications off? FW: K1 Recipient Information has been updated by ...
I think we have to rely on the client to select something but it would be nice if we had the option to turn them off as well.
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Greetings Melissa, when the client is updating the email, they can uncheck the box at the bottom of that screen to stop that email from being sent. A request to make that a globally available option has been sent to our development team. Thank you for your thoughtful feedback. We appreciate it!
Here is our help article that shows how the email notification can be turned off while updating that email address: https://safesendreturns.zendesk.com/hc/en-us/articles/1500007273301-K-1-Email-Notification-Instructions
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