Brandon Farmand
Posts
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API Questions - Multiple Files and Archive?
We have the SafeSend Signatures API set up to auto download documents that are electronically signed. The API seems to be working but only for cases where a single document was signed. In cases whe...
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January release date?
We're planning our organizer delivery timeline. We usually deliver in mid January but wanted to wait for the January release to see what changes/enhancements might affect our clients and workflow. ...
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Answered
Turn automatic signing reminders back on
The lastest update allowed for turning reminders back on after the due date has passed (in Florida we have hurricane deadlines, so our due date is May 1, 2025). How do you do this? I can't follow t...
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Answered
Failed KBA - Failure lockout after 1 attempt - IRS allows 3
The IRS guidelines only require a paper/wet ink signature on a 1040/KBA after 3 failed attempts. It seems SSR requires a wet ink signature after 1 failed KBA attempt. Sometimes people just genuinel...