Brandon Farmand

Total activity 9
Last activity November 11, 2024 16:24
Member since October 15, 2024 13:43

Following 0 users
Followed by 0 users
Votes 1
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Brandon Farmand commented, November 11, 2024 16:24
Alyse, thank you for the reply. I guess I really just don't understand the reason for the programming in the first place. Even if someone was filing late, after the due date, why wouldn't we want s...
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- 1 vote
Brandon Farmand created a post, November 11, 2024 14:59
Answered

Turn automatic signing reminders back on
1. Community
2. SafeSend Suite - General Discussion
The lastest update allowed for turning reminders back on after the due date has passed (in Florida we have hurricane deadlines, so our due date is May 1, 2025). How do you do this? I can't follow t...
- 3 followers
- 4 comments
- 0 votes
Brandon Farmand commented, October 29, 2024 16:51
What is the process to re-enable automatic reminders after the due date? We are on hurricane extension here in Florida, so 10/15 is not applicable to us. This help article reference in this FAQ doe...
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Brandon Farmand commented, October 15, 2024 15:13
Chelsy, thank you for providing some information. It would be nice if the user tracking showed that. Right now it just shows KBA failed. It would be nice if it showed KBA attempt 1 - fail, attempt ...
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- Edited October 15, 2024 15:14
- 3 votes
Brandon Farmand created a post, October 15, 2024 13:43
Answered

Failed KBA - Failure lockout after 1 attempt - IRS allows 3
1. Community
2. SafeSend Suite - Feature Requests
The IRS guidelines only require a paper/wet ink signature on a 1040/KBA after 3 failed attempts. It seems SSR requires a wet ink signature after 1 failed KBA attempt. Sometimes people just genuinel...
- 4 followers
- 3 comments
- 6 votes