Kristen Cantwell

1. Community
2. SafeSend Suite - General Discussion
3. Client Management Portal is a Step Backwards

Agree that making this multiple databases is a step backward.  We shouldn't have to keep client information updated in two separate locations for one SafeSend experience.  This could easily have be...

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• Created February 12, 2026 21:32
• 3 votes

1. Community
2. SafeSend Suite - Feature Requests
3. My Downloads

Agreeing that this creates an extra step - and confusion.  If you click to download files, they should immediately download, not queue to download.

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• Created March 30, 2026 18:08
• 1 vote

1. Community
2. SafeSend Suite - Feature Requests
3. Gather Reports - Add Total Documents

100% - we are using reports as we're processing client packages and we don't know how many total files were uploaded without it being on a report.

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• Created March 05, 2026 21:36
• 1 vote

1. Community
2. SafeSend Suite - Feature Requests
3. Other Documents Upload

We agree - we need to see a total document count, not just requested, on the reports.

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• Created March 05, 2026 21:36
• 2 votes

1. Community
2. SafeSend Suite - Feature Requests
3. Recover deleted emails

Makes no sense that there no Recycle Bin for this - please add!!

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• Created March 04, 2026 15:06
• 1 vote

1. Community
2. SafeSend Suite - Feature Requests
3. Clients being able to access and print organizer BEFORE answering custom questions

Agree - we have clients asking to print their organizer as well before they work on it digitally.

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• Created February 12, 2026 21:43
• 1 vote

1. Community
2. SafeSend Suite - Feature Requests
3. Exchange - View Inbox - Sort Alphabetically

We want to see this change as well.  Random list order is frustrating.

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• Created March 20, 2026 16:52
• 0 votes